Frequently Asked Questions
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Orders are processed within 1-3 business days. Delivery typically takes 5-10 business days depending on your location.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping rates and delivery times vary by destination.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Products
How does the Red Light Therapy Belt work?
Our Red Light Therapy Belt uses low-level red and near-infrared light wavelengths to penetrate the skin and stimulate cellular repair. It's commonly used to help relieve muscle pain, reduce inflammation, and support recovery. Simply wrap it around the target area and use for 10-20 minutes per session.
Is the USB Heated Neck & Shoulder Wrap safe to use daily?
Yes! It's designed for daily use. We recommend starting with 15-20 minute sessions and adjusting the heat level to your comfort. Always follow the instructions included in the package.
How does the Posture Corrector Strap work?
The Posture Corrector Strap gently pulls your shoulders back to help train your muscles to maintain proper alignment. It's recommended to wear it for 20-30 minutes a day while building up the habit, gradually increasing usage over time.
Are your products suitable for people with medical conditions?
Our products are designed for general wellness use. If you have a medical condition, are pregnant, or are under medical care, please consult your doctor before use.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of receiving your order and we'll make it right.
How do I start a return?
Simply reach out to us through our Contact page and our team will guide you through the process.
Still have questions?
We're here to help! Reach out to us anytime through our Contact page and we'll get back to you as soon as possible.